Customer Support

Select a category to find the answer to your question. If you need further help, Contact Support.


  • Do you offer discreet packaging?

    All packaging is shipped in either a plain envelope or a plain box. There is no reference to Shayana Shop anywhere.
    Customer Support
  • What information will be written on the package?

    The only information written on the package will be your name and address. Please use your real name on your account details.
    Customer Support
  • Can I customize my packaging?

    We do not offer you an option to customize the packaging.
    Customer Support
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